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Return Policy

Return Policy

Thank you for shopping at LuLu! Customer satisfaction and safety is our top priority. If for any reason you are not completely satisfied with your purchase, you may exchange within 2 days of delivery. We only accept unopened merchandize with tags.

Exchanges

Exchanges can only be made for the same style number.

Shipping

You are responsible for the return shipping. Returned items should include LuLu’s packaging, stickers, and tags. We recommend using an insured, traceable method and cannot be held accountable for lost packages. Allow 3-4 weeks for your return to be received and to process your request.

Steps

– Complete Form
– Ship or Drop off or Stop by:

Lulu Lingerie – Abuja
Jabi Lake Mall, Shop #U11
Bala Sokoto Way, Nigeria

Name

Address

City

State

Zip

Email

Phone

Order #

Invoice #

Exchanges / New Items

Qty

Reason

Brand

Style #

Color

Size

Description

Reason Code

 Did not fit Wrong color Not as described Damaged Wrong item Other

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